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Wednesday, December 11, 2019

Employable Skills Management

Questions: Task 1With a career in IT, being unique and having employable skills is equally important, it is therefore necessary for you to:a. Reflect on your own personal skills and competences against professional standards and that of Zedexs organizational objectives to determine whether you are up to date and confident enough to match their expectations using the Career Edge questionnaire.b. Evaluate your own development needs and the activities required to meet them to be in a position to contribute to Zedexs history of continuous innovation as well as the specific job requirements.c. Devise a personal and professional development plan based on your identified needs.d. Reflect on own developmental progress against the original aims and objectives set in the personal and professional development plan.Task 2In Project oriented organizations such as Zedex, ability to communicate and work to strict deadlines is essential.a. Identify the Communications need within an organizational context and c ome up with the appropriate styles to adopt within 3 levels of the organisationb. Demonstrate in writing how effective time management strategies will help your small team of three become efficient and comply with the clear desk policy. Answers: Task 1: a. Reflection on personal skill and competencies against professional standards: Being a part of banking industry, management of Zedex gives importance on hiring young dynamic professionals who will be able to meet organisational goals and objectives while achieving their own targets. Availability of advanced technologies is continuously increasing to the organisations of banking industry (Denning, 2012). As an impact, organisations operating in this industry also give importance on using new technologies for remaining competitive in market. It is evident that staffs of these organisations require being able to work in an environment where they can upgrade their knowledge continuously. With increasing availability of technology, organisations doing business in banking sector are getting more opportunities for expanding their business activities. It also reflects that the employees working in these organisations require developing new skills regularly so that they can meet the organisational objectives. The trends in banking industry indicate that competition is i ncreasing among organisations in this sector. Managements of most of the organisations working in this industry give importance on providing client with services of high quality within less time (Emira, 2013). Discussion on this nature of organisations working in this sector indicates that the managements are emphasizing on recruiting the IT professionals who will be able to work under deadlines. However the companies working in banking sector also gives importance on implementing innovations using different applications of IT so that they become able to provide unique products and services to clients. As the nature of organisations is changing rapidly, the organisations are also giving importance on hiring staffs that will be able to implement innovation in existing processes. Apart from this, with changes in IT industry , working culture of the companies operating in this industry is also changing. Analysis on nature of organizations in IT sector indicates that most of the organis ations prefer to develop teams for executing tasks. It is evident that staffs who are going to be recruited in these companies such as Zedex need to have the ability of working in teams. Analysis on the criteria for being recruited in Zedex indicates like other companies working in IT sector, Zedex management also gives importance on hiring those candidates who will be able to apply innovation while executing their tasks. Management of Zedex also gives importance on whether the staffs have ability to learn new things. In Zedex teams are developed to execute different tasks. It also indicates that the staffs who are going to be recruited in the organisation will be able t work effcinetly within teams. Employees working in Zedex are provided with adequate opportunities for enhancing growth of career. Staffs working in the organisation require being highly ambitious for utilizing these opportunities effectively. Skills required for being recruited in Zedex My skills and abilities Able to communicate effectively within organisation My communication skill is overall good. I can communicate both verbally and writing for different purposes. However in an organisation , I will need to communicate with different types of audiences. I require communicating with different types of audiences while working in an organisation. It indicates that I need to improve my communication skill for communicating effectively with staffs working in different level of an organisation. Being able to work in teams Analysis on my current skills and abilities indicates that I can work with other members of a team. I can understand how a process is being undertaken quickly. I do not need close supervision while working within a team. However analysis on my skills and abilities also indicates that I face difficulties sometimes while handling issues within team. It reflects that I need to improve my leadership skills for being selected in an organisation. Being able to maintain integrity in teams Although I do not face problems for adjusting with other members of the team, possessing the ability of managing conflicts within a team is important to maintain integrity. I require learning new techniques for managing conflicts effectively. Being intellectually able to learn new things continuously I can accept new ideas. I have adequate numeracy skills for working in an organisation. Although I can suggest new idea while working in a team. However I need to improve my ability for suggesting new ideas for getting more opportunities. Having confidence Analysis on current trends of organisational activities indicates that application of different ICT tools is increasing. Although I can use tools of ICT confidently, I need to learn about new tools also. Character Being able to work within tight deadlines and high pressure Being adaptable to work in new role and using new technology Being able to apply innovation Analysis on my skills and abilities indicates that I can complete my tasks within time. However I need to improve abilities for handling pressure. I am flexible for working in different situation. As the nature of technological tools used in banking sector is changing rapidly, I need to have ability of working with new technologies and tools. As the competition in banking sector is increasing, organisations working in this sector are focusing on providing clients with new products and services. As a staff of Zedex I also need to have the ability of applying innovation in existing products and services. Although I can give new ideas, but the skill for developing realistic goals requires being enhanced. Having ability to developing plan and organizing tasks Although I can work in teams , often I face problems to find solutions for the issues generated within teams. Analysis on my existing skills and abilities indicates that I need to improve my skills for planning and organizing. Having ability to communicate using writing I am able to express my opinions using writing skills However in an organisation; I need to communicate with staffs of different hierarchical positions for different purpose. I need to be familiar with different writing styles in order to communicate effectively within organisation. Ability for making decisions Analysis on my skills and abilities indicates that I can take responsibilities of the decisions taken by me. However I face problems while making decisions independently. Table 1: Reflection on performance own skills and abilities on basis of Career Edge questionnaire b. Evaluation of own development needs: As availability of advanced technologies is continuously increasing to the organisations of banking industry, organisations doing business in this sector are also giving importance on using new technologies to remain competitive in market. It is evident that employees who are working in these organisations need to able for working in an environment where they can upgrade their knowledge continuously (Evans, 2010). Discussion on my existing skills and abilities induces that I can accept new ideas. The analysis also reflects that I have sufficient numeracy skills for working in an organisation. Apart from this, I can develop new idea with other members while working in a team. Discussion on my skills indicates that I require improving my abilities for suggesting new ideas so that I can get new opportunities. With increasing availability of advanced technological tools, organisations which are operating in banking sector are getting more opportunities for entering into new business segments. It also indicates that the staffs who are working in these organisations need to develop new skills regularly so that they can meet the organisational objectives. Analysis on the trends in banking industry reflects that competition is increasing among organisations in this sector. As an impact, managements of most of the organisations working in this sector give importance on providing client with services of high quality within less time. Discussion on current trends of organisational activities indicates that utilization of different ICT tools is increasing rapidly (Ford, 2010). Being an IT professional I can use tools of ICT confidently, I require gaining knowledge on how to utilize new tools. Discussion on the activities of organisations working in banking sector reflects that the managements are giving importance on recruiting the IT professionals who will have the ability to work under deadlines (Haines and Sumner, 2013). However the companies working in this sector are also giving importance on implementing innovations using different applications of IT so that they become able to provide unique products and services to clients. As the business scope of organisations is changing continuously, the managements are also giving emphasis on hiring staffs that will be able for implementing innovation in existing processes (Hoch and Dulebohn, 2013). As the competition in banking sector is increasing, companies which are working in this sector are giving importance on providing clients with new products and services (Jain et al., 2012). As a staff of Zedex I also need to gain the ability for applying innovation in existing products and services. Although I can generate new ide as, but the ability for developing realistic goals requires being enhanced. Apart from this, with rapid changes in the organisations doing business in IT industry , working culture of the companies which are operating in this industry is also changing (Kaplan, 2012). Analysis on nature of organizations in IT sector indicates that most of the organisations prefer to develop teams for executing tasks. It is evident that employees who are going to be hired in the companies such as Zedex require having the ability to work in teams. Discussion on the criteria for being hired in Zedex indicates like other companies working in IT sector, Zedex management is also giving importance on hiring those candidates who will have the ability to apply innovation while executing their tasks. Management of Zedex also gives importance on whether the staffs have ability to learn new things. In Zedex teams are created to execute different tasks. It also reflects that the staffs that are going to be recruited in the organisation will be able to work efficiently with other members o f the team. Staffs that are working in Zedex are provided with adequate opportunities for increasing growth of career. Staffs working in the organisation need to be highly ambitious for utilizing these opportunities effectively. Discussion on my skills and abilities indicates that I have satisfactory communication skill. Analysis on my existing abilities indicates that I can communicate both verbally and writing for different purposes. However in an organisation , I will have to communicate with different types of people while working within a team. Analysis on the activities being executed in an organisation indicates that I also need to communicate with different people of different hierarchical level while working in an organisation. The discussion indicates that I need to improve my communication skill to increase effectiveness of the communication process with staffs while working in different level of an organisation. Discussion on my current skills and abilities reflects that I have the ability of work with other members of a team. I can easily understand how a process is being executed quickly. I do not need to be supervised closely while working within a team. However discussion on my abilities and skills also reflects that I face problems sometimes while handling conflicts within team. It also reflects that I need to improve my leadership skills for doing my tasks effectively in an organisation. Although I do not have problems in order to adjust with other members of the team, having the skill of resolving conflicts within a team is crucial to maintain integrity among members of the team. It reflects that I need to learn new techniques so that I can find solutions of conflicts effectively. Discussion on my skills and abilities also reflects that I have the ability of completing my tasks within predefined time. However maintaining quality of the tasks is also important for achieving goals of the organizations. It also reflects that I need to improve my skills so that I can handle pressure more effectively.I am flexible for executing tasks in different roles. As the types of technological equipments being utilized in banking sector is changing rapidly, I need to develop the skill of working with new technologies and tools. As the level of competition in banking sector is increasing rapidly, organisations which are working in this sector are giving importance on ensuring that the clients are being provided with innovative products and services. As an employee of Zedex I also need to have the ability of implementing innovation in existing products and services provided by our organisation. Although I can develop new ideas, but the ability for developing realistic goals requires being enhanced to manage other members of team effectively. Discussion on my existing skills and abilities also reflects that I need to improve my skills for planning and organizing tasks which are going to be executed in an organisation. I have the ability to express my opinions using writing skills However in an organisation; I need to communicate with employees working at different hierarchical positions for different purpose. Analysis on the organisational activities also reflects that I need to be familiar with different writing styles in order to communicate with other staffs effectively within organisation. Analysis on my skills and abilities also indicates that I can take responsibilities of the decisions taken by me. However it is also reflected that I face problems while making decisions independently. I also need to improve my decision making skills for getting more opportunities of career growth in organisation. c. Devising Personal and professional development plans: Development objectives Priority Activities needed to undertake for achieving my objectives Resources are required for achieving targets Target date to achieve my objectives Improving communication skill 1 Increasing communication with people Opportunity for working in a group Within 3 months Improving ability of working in teams 2 Increasing interaction with people Increasing participation while working in team Opportunity for working in a group Within 6 months Being able to maintain integrity in teams 3 Increasing participation in the process of conflict resolving Opportunity for working in a group Within 6 months Being intellectually able to learn new things continuously 4 Continuously up dated knowledge in new technologies Information on recent developments in technology Continuous process Being able to work within tight deadlines and high pressure 5 Setting own schedules for completing tasks Guidance for developing time schedule Within 6 months Ability for making decisions 6 Increasing participation in decision making process while working in a group Opportunity for working in a group Within 6 months Table 2: Personal and professional development plan d. Reflection on own progress: Analysis on the personal and professional development process indicates that my skills and abilities are being improved due to execution of the professional development activities. As I started communicating with other people, communication skill improved significantly. I started collecting information on recent developments on technology and it enabled me to increase knowledge on new tools and techniques. However the skills related with team handling and conflict managing needs to be developed. Task 2: a. Identification of communication needs and selection of appropriate communication style within 3 level of organisation: Communication in an organisation is important for promoting motivation. However the communication among employees of the organisation is also important for clarifying tasks to staffs of the organisation. The style of communication in an organisation depends on target audience. Kellerman, (2013) opined that the communication within an organisation is also used to provide guidance to employees on the process of improving performance of staffs. Analysis on the organisational activities also indicates that the communication is also used for reporting to different hierarchical levels within an organisation (Marler and Fisher, 2013). However staffs of an organisation also use communication for developing the business strategies also. Use of communication is effective to analyse the alternative courses of actions while developing strategies (McDonnell, 2012). Behaviour of employees impacts significantly on the performance of an organisation (Morrison, 2013). Use of proper communication style is important to impact on the attitude of staffs (Probert and Turnbull James, 2011). Presence of effective communication technologies is also important for maintaining integrity of the organisations. Discussion on the activities being conducted within an organisation also indicates that communication is important for controlling the tasks which are being undertaken within a communication (Raelin, 2011; Stone and Dulebohn, 2013). However ana lysis on the nature of communication within an organisation indicates that the style of communication varies according to the target audience. However the purpose of communication also impacts on the style also. Riley, (2013) stated that often people use formal communication style for reporting any information to higher authority. However formal approach is not used always while communicating with staffs of same level or lower level at organisational hierarchy. Effectiveness of time management policies and complying with clear desk policy: The time management policies of an organisation are developed to ensure that the employees are able to work within specified time (Roche and Teague, 2012). Profitability of an organisation depends on timely completion of tasks (Thompson, 2010). Analysis of the organisational activities indicates that management of a company needs to develop suitable time management policies so that the staffs become able to finish their tasks within time (Zafar, 2013). Development of time management policy is also important for prioritizing tasks (Vargaà ¢Ã¢â€š ¬Ã‚ Atkins, Qualter and OBrien, 2009). Use of time management policies also enables the management to prioritize tasks. Development of time management policies is not only effective to reduce cost for conducting organisational activities but also for increasing productivity of workforce (Collings, 2012). The clean desk policy can be considered as a directive provided to staffs of an organisation to ensure that all papers and important documents are organised before they are leaving office (Collinson, 2012). Implementation of clean desk policies reduces the time for executing tasks.

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